What’s important to you in a custom software development company? DFW clients who are vetting Ayoka discuss a number of concerns during the evaluation process. Especially when they’ve already hired and fired one or two custom software developers looking for the right fit. Discussions about technology and pricing are part of the process. But, what clients really want to know is whether they can count on the expertise. They also need responsiveness and reliability of the company they are hiring. It’s typically these areas where a project breaks down with slow delivery, poor communication, and skyrocketing costs.
Here are some of the questions you can use to help determine if an application development company is able to go the distance and deliver great customer service along with custom software.
Why do you want to work on my project?
No software firm is going to say it’s all about the money. But they should be able to articulate why they are in business and what they find attractive about your project. At Ayoka, we look beyond the code into the core purpose of software. We get especially excited about projects that involve transforming businesses. Our desire is helping entrepreneurs fulfill their dreams and innovating for a better world.
What do you need to know about my business processes?
The answer should be, “As much as possible.” Even if software is being developed to solve a very targeted problem, it’s essential to understand where the application fits within the overall workflow and how it aligns with your business goals. Without a big-picture view, your software development partner won’t know all the right questions to ask in developing the right solution. At Ayoka, we are local to the North Texas area and are well-known for physically visiting a client’s site as many times as necessary to really understand their business.
Can you speak my language?
The fact is that you can’t evaluate the expertise of a custom app development firm if they are speaking in techno-jargon. You should be able to ask questions and get answers that make sense using terminology that is designed to make you smarter—instead of making you feel confused or out of your depth. There is a bit of a learning curve, but a good software development partner will take the time to educate you about the choices that need to be made about your application. This includes in-person meetings, and clearly documented design, development, and release phases.
How will we communicate throughout the project?
As our client, you always have the opportunity to speak with the direct employees working on your project. Spearheaded by our full-time communications director, we ensure that your messages get to the right person and guarantee you receive a fast and accurate response; whether it be by the project manager or the developers themselves, you will always have the answers to your inquiries.
Are you ready to have a better experience with custom application development? Contact Ayoka today for a consultation.