Software maintenance matters. It keeps your software in its best shape. At Ayoka, we often mention that technology changes all the time. On the one hand, that’s a great thing. Technology improves our lives and our businesses. On the other hand, the constant change can get frustrating. When change happens, you have to make sure that you can keep up. Otherwise, your clients may move on to somebody who can. So, how do you make sure that your software makes the grade? That’s where your software maintenance service comes in. With the right software maintenance, you can keep up with the times, protect your business from cyber threats, and even make cosmetic changes to your site. Of course, you want to make sure that you choose the right software maintenance team. Here are some of the traits that you should look for.
US-Based Service
If you have a US-based business, then you’ll want a US-based maintenance service. A US maintenance team will provide the best security and communication. You’ll have better access to your team than you would have otherwise gotten. Furthermore, if your software was developed in the US, then a US maintenance team will have the skills and equipment that they’ll need to work with that software. As a result, you’ll have fewer delays and more effective maintenance.
Development Experience
The best software maintenance service comes from software developers. At Ayoka, for example, our experience building custom software gives us a front-row seat to all sorts of software maintenance needs. Software developers have better knowledge of software needs. Why? Because they work with those needs every day. They already know how to turn your software into the best version of itself. Software developers are the most equipped to make adaptive changes in existing software. If you want to make your software more compatible with other softwares, then you’ll want a maintenance team that includes developers. That way, you can virtually guarantee that your team has worked with the type of software you want to adapt.
Finally, when your maintenance team has development experience, they’ll be equipped to perform reverse engineering if necessary. Reverse engineering means learning about a software system and then recreating it based on that knowledge. From there, the developer can see exactly what that software needs and how it can be improved. A team of developers will have the skills that they’ll need to reverse-engineer software.
High Security
Your software maintenance service should put security above everything else. Like we said, technology changes. As technology gets more and more advanced, so do hackers and other security threats. For example, Ayoka’s biggest software maintenance priority is defending our clients from SQL injection attacks. An SQL injection allows a third party to steal or destroy your software’s data. We check our clients’ software for vulnerabilities so that we can keep their data safe.
The right software maintenance team will perform regular IT audits. This way, you can know your risk for data breaches and other security threats. Once they recognize your software’s vulnerabilities, they’ll make changes to keep your business safe. Furthermore, the best software maintenance teams will stay up to date on the latest safety options. They’ll keep you in the loop so that you can stay one step ahead of the hackers.
Compliance Knowledge
Do you work in the healthcare industry, financial industry, or other industry that requires compliance? If so, you need a knowledgable maintenance group. Look for a team that has developed software for healthcare and similar industries before. This way, you’ll know that your team understands its role in HIPAA and other compliance standards. Some industries come with sensitive information, and those industries have specific maintenance needs. When your maintenance team understands those needs, you can save a lot of time and get the best service right out of the gate.
Foresight and Adaptability
We briefly mentioned foresight and adaptability when we talked about security. However, both of these things go even further than security. A good software maintenance service doesn’t just cover security. It also provides enhancements, accommodates other programs, and more. Look for a maintenance team that stays on the cutting edge of software development. They should stay on top of the latest adaptability needs and recent software developments. If they do, then they’ll be able to adapt and adjust as needed. They’ll have enough flexibility to work with the latest tech developments.
Software Maintenance Service
Ready for the best software maintenance service? Then let Ayoka handle it. With a software maintenance plan from Ayoka, you can enhance your existing software and applications. Even if you’re not already an Ayoka client, we’re here to help. Our highly skilled team can learn the ins and outs of your software system quickly. Get your free quote today by getting in touch. We can’t wait to work with you.